Strategic Plan

Wesway is committed to enhancing the quality of life for individuals with disabilities and their families through flexible, family‑centred respite services. Our work is guided by strategic priorities that focus on strengthening caregiver supports, investing in our people, enhancing our presence in the community, and building a healthy, sustainable organization. We strive to support caregivers, strengthen families, and promote meaningful community participation through responsive programs that honour each person’s unique needs and strengths.

Improving Caregiver Services

  • Champion personalized respite services
  • Innovate services beyond respite
  • Improve access, equity and inclusion
  • Strengthen partnerships that support service delivery
  • Improve transitions and support system planning

Investing in our People

  • Strengthen staff wellness and retention
  • Enhance staff and volunteer appreciation
  • Increase our diversity through equity and inclusion
  • Invest in succession planning and development
  • Deepen learning and education programs
  • Complete a review of our human resource practices and policies

Enhancing our External Presence

  • Actively advocate for services and funding
  • Continue to partner and strengthen service delivery
  • Advocate for a more responsive and inclusive community of care
  • Participate in systems planning
  • Modernize image and branding
  • Refresh website
  • Develop social media strategy

Creating a Healthy Sustainable Organization

  • Enhance safety and risk management practices
  • Advance equity, diversity and inclusion through education and the creation of culturally safe inclusive spaces
  • Invest in continuous quality improvement
  • Improve internal communication systems
  • Stabilize growth through building critical foundations
  • Systematically review and revise policies to create structure and consistency
  • Utilize technology to reduce waste and improve effectiveness